Business Analysis Tools and Techniques

OVERVIEW

Business strategy execution depends upon developing and implementing the best solution. Success however, relies upon basing the solution on precise requirements to fully address the issue or opportunity within the context of the "whole organisation and environment."

This 2 day program will introduce participants to the basics of business analysis tools and techniques, within the context of an interactive course, driven by a case study.

WORKSHOP OBJECTIVE

• This workshop will provide participants with a working knowledge of the fundamental business analysis tools and techniques.
• The course is driven by participation in a case study, promoting immediate workplace transference.
• Please note: This is not a Software/IT Business Analysis Workshop.

or CALL US 1300_ 70_ 13 14

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Who this course is forBack to top

This workshop is designed for:

• Business Analysts
• Project Managers
• Project Office Managers
• Managers and Team Leaders
• Consultants

PREREQUISITES

Participants should:

• Be practicing business analysts.
• Ideally have recently completed a Business Analysis course aligned with the IIBA™'s Business Analysis Body of Knowledge (BABOK™).

Industry Certified RecognitionBack to top

14 PROFESSIONAL DEVELOPMENT UNITS (PDUS) AWARDED

PM-Partners is a Global PMI (Project Management Institute) Registered Education Provider.

Participants who have been awarded the Project Management Professional Certification (PMP®) by the Project Management Institute are eligible to earn 14 PDUs for their participation in this workshop.

Outcomes & Certification EligibilityBack to top

CORPORATE BENEFITS

• Implement the most appropriate solution for the issue or opportunity, increasing the return on investment.
• Provide the solid foundation for projects to generate results.
• Allow organisations to begin to create a reputation for consistently successful delivery of project initiatives, through the enhanced capabilities of their Business Analysts and Project Managers.

INDIVIDUAL BENEFITS

• Participants' requirements will be comprehensive and measurable, assisting executives with good decision making, increasing the rate of successful implementation and returns to the business.
• Participants will leave the workshop with a thorough understanding of the most immediately transferable tools and techniques, to facilitate the delivery of objective requirements with measurable benefits.
• Participants will be provided with tools, templates and guidance for immediate use back in the workplace.

How this course is deliveredBack to top

All workshops may be conducted onsite or at our premises, with experienced facilitators providing group and/or individual instruction.

Training is provided through hands-on learning, relevant exercises and the provision of a participant handbook containing training materials.

Our participants are also entitled to complementary telephone consultation/advice within 60 days of workshop completion.

ASSESSMENT/ASSIGNMENTS

Assessment of competence is established by observation of contribution and participation during case study exercises and group discussion. Follow-up assignments are not part of this workshop offering, but may be designed and conducted upon request.

The International Institute of Business Analysis (IIBA) is a non-profit organisation whose vision is to be the leading world wide professional association that develops and maintains standards for the practice of business analysis, and for the certification of practitioners. PMPartners is an Endorsed Education Provider of the IIBA, a Charter Member and an international Associate Sponsor. This course has been specifically endorsed by the IIBA.

Workshop Content Summary

DAY 1

Quantification of Current State

• Pareto Charts
• Run Charts
• Weighted Decision Tables
• Control Charts

Root Cause Analysis

• 5 whys
• Five Ws
• Brainstorming, mindmapping and associated software
• Fishbone diagrams
• Scattergrams
• Six thinking hats

DAY 2

Mapping techniques

• Context diagrams
• Use cases (minimal script and tabular)
• Data flow diagrams
• Flowcharts and BPMN
• Entity Relationship Models
• Storyboards and scenario modelling
• Decision trees
• Decision tables
• Functional decomposition

Templates

• Root Cause Analysis
• Scenario Model

or CALL US 1300_ 70_ 13 14

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