Aligning Company Values

Insights | 13 June 2019

I recently invited the team at PM-Partners to review our company values.

I did this so we can collectively acknowledge that these values are at the core of our decision making – the way we interact with each other and the way we network. When values are shared, it builds internal cohesion among all teams in the business. If all staff are working together and to their full capability, outstanding service can be delivered to our clients.

When I think about ‘Political Correctness’ across society today, I believe that people are generally concerned about their ability to express themselves. People can worry that a lack of familiarity with a topic, or an unthinking word choice, could lead to a poor consequence for them.

However, let’s not assume everyone is the same – that means responsibility and accountability is diminished. The drive to compete and succeed in a tough business can be lost if we concentrate on ‘Political Correctness’.

Values alignment is the most significant factor in predicting company success. If we concentrate on our values, we can become more resilient, more sustainable and more successful than other companies. At PM-Partners, we concentrate on creating an organisational culture that continually evolves and serves the needs of both our team and our clients.

When we use our values to make decisions, we make a deliberate choice to focus on what is important to us.

What benefit do you think company values bring to an organisation? Please share your thoughts with me in the comments.

About The Author

Ken Sheargold, Chief Executive Officer at PM-Partners group

Ken joined PM-Partners as a Transformation Consultant in February 2016 and took on the role of CEO on May 8th 2017. Ken is responsible for delivering major transformational change where there is complexity, risk, many inter-dependencies and conflicting priorities.

Prior to joining PM-Partners group he held a number of executive appointments in the NSW Government and Telstra Corporation.

His most recent appointment in government was the Executive Director, Premiers Implementation Unit directly responsible for supporting the Premier in the delivery of his key priorities across NSW. Prior to working in the Department of Premier and Cabinet he was the Executive Director of ServiceFirst, the shared services organisation responsible for the provision of shared services to the central agencies of government.

He was the Program Director and commercial lead for the outsourcing of ServiceFirst that successfully executed contracts with Unisys and Infosys in June 2015 with a total contract value of $235 million dollars.

Prior to joining the NSW Government, he held a number of senior appointments in Telstra Corporation. Those appointments included Executive Director Corporate Strategy and Customer Experience and Executive Director Service Advantage.

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