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Business Analysis Fundamentals (Level 1) Virtual Classroom Training

Our virtual training is streamed live (not pre-recorded) with an accredited trainer in real-time – otherwise referred to as Virtual Instructor Led Training (VILT). Brought to you by experienced trainers based on our market leading materials and content.

Our trainers are based in real training rooms complete with audio visual equipment. We apply best practices incorporating a modular approach with frequent activities, visual engagement, appropriate pace and relevant dynamic learning to add value.

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About this Course

Our three day interactive and practical course provides you with proven tools, techniques and processes to help deliver solutions that satisfy stakeholder requirements and deliver expected benefits to the organisation.

Aligned with A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide), current research, and best practice industry standards, this course enables business analysts to effectively undertake their role and to gain an appreciation of the knowledge areas required for the Entry Level Certification in Business Analysis™ (ECBA™) certificate.

Course Objective

This course provides participants with the fundamental knowledge of the processes and disciplines that enable the delivery of objective requirements that add maximum value to an organisation.

By combining a practical and pragmatic approach to business analysis, aligned with industry standards, this course will provide you with the opportunity to prepare for the International Institute of Business Analysis™ (IIBA® ) industry certification ECBA™.

Using real-life scenarios will develop your skills, enabling you to put into practice tasks and techniques that allows you to gain general knowledge and practical experience.

Undertaking a set of review questions at the end of each session will ensure full understanding of the material covered. It will also serve as a study aid for those who wish to undertake the ECBA™ certificate.

Note: whilst this course helps prepare you for the ECBA™ certification, additional self-study is required prior to taking the exam. Please speak to your course Trainer if you are planning to sit the ECBA™ exam for direction and study advice.

Don’t get left behind…

Business strategy execution depends upon developing and implementing solutions that provide demonstrable value to an organisation. Optimal value however can only be realised when solutions are based on precise requirements that fully address an issue or opportunity within the context of the “whole organisation and environment.”

What you gain from the course

Enrol for Business Analysis Fundamentals course and you’ll gain:

  • Hands-on, business ready expertise that you can immediately apply
  • Comprehensive Business Analysis program materials and case studies

Who is this course for?

This course is designed for:

  • Individuals entering the BA profession
  • Business Analysts wishing to build on their skills and/or to revisit fundamental business analysis practices
  • Professionals transitioning careers
  • Project Managers, Project Sponsors or others who wish to broaden their understanding of the Business Analysis end-to-end process
  • Functional managers who are not BAs but manage them

Course Information

Qualification: Business Analysis Fundamentals (Level 1)
Nominal Days: 3 days
Program Area: Requirements Gathering & Business Analysis

Key Topics

Session 1: Setting the Scene
Course objectives. IIBA certification.

Session 2: Introduction to Business Analysis – Core Concepts
What is Business Analysis? Core competencies of a successful Business Analyst. Working with the BABOK® Guide.

Session 3: Planning Business Analysis activities
Planning and the BABOK® Guide. Writing a problem / opportunity statement. Scope modelling.

Session 4: Eliciting and Communication Information
Elicitation and the BABOK® Guide. Conducting elicitation using collaborative games. Confirming elicitation results and communicating information.

Session 5: Stakeholder collaboration
Identifying and analysing stakeholders. Categorising stakeholders. Engaging stakeholders through collaboration.

Session 6: Strategy analysis
Strategy analysis and the BABOK® Guide. Analysing the current state. Defining the future state.

Session 7: Defining requirements
Requirements and the BABOK® Guide. Writing effective requirements (taking into account attributes, constraints, business rules and assumptions).

Session 8: Requirements Lifecycle Management
Requirements lifecycle management and the BABOK® Guide. Overview of tracing and maintaining requirements. Prioritising requirements. Assessing and approving requirements changes.

Session 9: Modelling requirements
The Requirements Analysis and Design Definition knowledge area. Specifying and modelling requirements. Understanding the difference between: requirements and designs, and matrices and diagrams. Using models to drive requirements.

Session 10: Evaluating Requirements, Designs and the Solution
Evaluating requirements through verification and validation. Recommending a solution using acceptance and evaluation criteria. Evaluating the implemented solution.

This course follows a practical path with participants working on a case study to fully define, scope, model, validate and verify a solution based on elicited, prioritised requirements from identified stakeholders.

Our accredited trainers will use a comprehensive participant handbook and a dynamic case study delivery approach to provide participants with a ‘hands-on’, multi-faceted and challenging learning experience.

Participants will be actively engaged in progressing an initial issue or opportunity statement into documented and validated business requirements.

How this course is delivered

Our accredited trainers will use a comprehensive participant handbook and a dynamic case study delivery approach to provide participants with a ‘hands-on’, multi-faceted and challenging learning experience.

Participants will be actively engaged in progressing an initial issue or opportunity statement into documented and validated business requirements.

Courses are facilitated by our expert team and can be conducted onsite, at our premises or virtually. All courses can be customised to suit your requirements.

Materials: A comprehensive participant handbook is provided.

Outcomes and Certification Eligibility

Professional Certification

IIBA is a non-profit organisation whose vision is to be the leading world-wide professional association that develops and maintains standards for the practice of Business Analysis, and for the certification of practitioners. PM-Partners is an Endorsed Education Provider of IIBA.

IIBA offers formal certifications for professional Business Analysts including ECBA, Certification of Competency in Business Analysis™ (CCBA®) and Certified Business Analysis Professional™ (CBAP®).

Successful completion of this course will enable participants to:

  • Define the roles and responsibilities of a business analyst
  • Articulate underlying competencies to guide them in Business Analysis best practices
  • Define core business analysis concepts using the Business Analysis Core Concept Model (BACCM™)
  • Identify key techniques as appropriate for business analysis activities
  • Identify core business analysis activities as they relate to each knowledge area in the BABOK®  Guide
  • Demonstrate an awareness and understanding in how to approach business analysis planning, information management and stakeholder engagement
  • Demonstrate an awareness and understanding in how to collaborate, communicate and conduct elicitation efforts with stakeholders
  • Demonstrate an awareness and understanding in how to manage requirements including prioritising, tracing, managing, changing and approving requirements activities
  • Demonstrate an awareness of understanding how to capture current and desired state in a manner that proves alignment to organisational strategy
  • Demonstrate an awareness and understanding of how to ensure that requirements and design meet the desired business need
  • Demonstrate an awareness and understanding of how to ensure that value is sought when designing, delivering, implementing and maintaining a solution

BACCM™ is a trademark owned by International Institute of Business Analysis. These trademarks and certification marks are used with the express permission of International Institute of Business Analysis.

Course Prerequisites

To gain the greatest benefit from participation in this course, participants should be working in a Business Analysis environment or planning to do so within the near future.

Next Steps

Whether you are pursuing certification or choosing to increase your level of business analysis competency consider taking our 3-Day Business Analysis in Practice – Level 2 – CCBA® Certification Course and or our 5-day Level 3 – CBAP® Examination Certification Course.

Course Dates

View all scheduled virtual classroom courses

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What do you mean by virtual training?

When we refer to virtual (classroom) training we are meaning just that: delivering live training (not pre-recorded) with a trainer to wherever you are real-time – otherwise referred to as Virtual Instructor Led Training (VILT). Our trainers are based in actual training rooms complete with training and AV equipment.

What will I experience during a virtual training session?

Your virtual classroom trainer has access to a variety of options to ensure effective communication and learning, both individually and as a group, including:

  • Changing how webcams are viewed
  • Screen sharing to display a document, presentation or other training content
  • Changing the view to make an attendee the presenter
  • Conducting polls and tests
  • Splitting the classroom into small groups for activities
  • Uploading materials

How do I interact with the trainer? Other attendees?

Collaboration and actively participating in a training session are essential. You can:

  • Raise and submit questions/comments to the trainer or other attendees
  • Use shared apps and drawing tools to collaborate with the whole group
  • Participate in ‘breakout’ rooms for activities/small group discussions
  • Share the trainer’s keyboard and mouse control

Note: Drawing tools, shared keyboard/mouse control and multi-monitor screen sharing are available on the installed desktop app only.

How long will a session be before I can have a break?

As virtual training is a very different experience to face-to-face training, each virtual session will be a maximum of 90 minutes (many sessions will be shorter), followed by a break. Your trainer will confirm the timings of breaks at the start of each day.

What are the system and software requirements?

System requirements

Desktop app option Web browser option
Operating system Windows 7 – 10
MacOS X 10.9 (Mavericks) – MacOS Mojave 10.14TM
Operating system
Internet connection 1Mbps or better (broadband recommended)
Hardware 2GB or more of RAM
Microphone and speakers* (headset recommended)
Microphone and speakers* (headset recommended)
Software GoToTraining® desktop app, Javascript™ enabled Google Chrome (most recent 2 versions)

*It is recommended that you use a wired headset with VoIP to ensure optimal audio quality and to minimise audio feedback. If necessary, you are able to use your phone to dial in to the audio connection.

Software used

We are currently using GoToTraining® by LogMeIn. As a training course participant, you do not need a GoToTraining account. Before the training starts you will be sent an email with a link to join the course. When you join the course, you will be prompted to download the GoToTraining software.

How secure is GoToTraining®?

The session is completely private and secure and features end-to-end Secure Sockets Layer (SSL) and 128-bit Advanced Encryption Standard (AES) encryption. No unencrypted information is ever stored on the system.

I require an invoice before payment is processed – can I still book this course online?

Yes. Simply select ‘invoice’ from the payment options during the checkout process and one of our consultants will be in contact to organise payment.

Is this a certified course?

No. There are no certifications or exams undertaken in this course, however completion of this course does assist in preparation for the ECBA™ Certification. You do receive a Completion Certificate from PM-Partners group which is necessary when applying to sit the ECBA™ certification.