Agility and adaptability have always been a savvy project manager’s best friend. And after a year in which the coronavirus pandemic decimated many best-laid plans, flexibility and the ability to create and sustain value in a challenging environment is vital. This is where change management comes in. ‘Stop. We have another new priority.’ Sound familiar?
Far from the traditional assumptions about what small government does and how it operates, local councils are constantly juggling new challenges in order to appease their customers, deliver projects on time and balance their own bottom line. Those challenges have been exacerbated thanks to the widespread disruption of COVID-19, but unlike some non-essential services, local