Business Analysis Professional Development Program – Level 1 + Level 2

$3,295 excl. GST - Buy online for $2,495.00 excl. GST

BA Program

Don’t get left behind…

Business Analysis is a world recognised profession. Increasingly projects are coming under more and more scrutiny to ensure that quality requirements satisfy overall value, to both the customer and the business regardless of project methods.

What you gain from the course

Enrol for the Business Analysis Professional Development Program course and you’ll gain:

  • Hands-on, business ready expertise that you can immediately apply
  • Comprehensive Business Analysis program materials and case studies

About this course

This 6-day workshop comprises of the key learnings and outcomes from both the Business Analysis Fundamentals – Level 1 and Business Analysis in Practice – Level 2 workshops and is ideal for individuals wanting to undergo both.

Business Analysis Fundamentals – Level 1 – This interactive and practical course provides you with proven tools, techniques and processes to help deliver solutions that satisfy stakeholder requirements and deliver expected benefits to the organisation.

Business Analysis in Practice – Level 2 – With a focus on application of tasks, activities and techniques, this course provides practitioners with an in-depth opportunity to develop solution requirements that encompass organisational and environment factors such as business processes, systems and organisational culture.

How this course is delivered

Workshop Summary

Module 1

Session 1: Setting the Scene

  • Course objectives.
  • Alignment of the course with IIBA® and the BABOK®
  • The 4 levels of certification offered by the IIBA®.

Session 2: Introduction to Business Analysis – Core Concepts

  • What is Business Analysis?
  • Core competencies of a successful Business Analyst
  • Working with the BABOK® Guide
    • Working with knowledge areas, tasks and techniques
    • The role of the Business Analyst in the project lifecycle
    • Understanding who your stakeholders are
    • Key terms and concepts, including the Business Analysis Core Concept Model (BACCM™)

Session 3: Planning Business Analysis activities

  • Planning and the BABOK® Guide
  • Understanding the key elements required for a BA plan
  • Writing a problem / opportunity statement
  • Scope modelling
  • Case study Building the Next Best Mobile Application – participants will have the opportunity to:

Develop a problem and opportunity statement

  • Define the scope of analysis using a context diagram

Session 4: Eliciting and Communication Information

  • Elicitation and the BABOK® Guide
  • Preparing for Elicitation
  • Conducting elicitation using collaborative games
  • Confirming elicitation results
  • Communicating information
  • Case study – participants will have the opportunity to:
    • Prepare an elicitation plan
    • Develop a Product Box to collaboratively define the project vision, product features and benefits
    • Conduct and interview to confirm elicited information

Session 5: Stakeholder collaboration

  • Identifying and analysing stakeholders
  • Categorising stakeholders
  • Engaging stakeholders through collaboration
  • Case study – participants will have the opportunity to:

Use an onion diagram to identify stakeholders

Analyse stakeholders based on their role, impact, influence and expected attitude to the project

Session 6: Strategy analysis

  • Strategy analysis and the BABOK® Guide
  • The role of the BA in strategy analysis
  • Analysing the current state
  • Defining the future state
  • Case study – participants will have the opportunity to:
    • Document business requirements that will form the basis of the future state for the mobile app
    • Identify key business goals and objectives

Session 7: Defining requirements

  • Requirements and the BABOK® Guide
    • The requirements classification schema (business, stakeholder, functional, non-functional, transition)
  • Writing effective requirements, including an introduction to:
    • Requirements attributes
    • Working within constraints, including business rules
    • Documenting assumptions
    • Creating a glossary
  • Case study – participants will have the opportunity to:
    • Classify requirements according to the requirements classification schema
    • Use a requirements boilerplate to improve the quality of written requirements
    • Conduct a peer review to verify the quality of written requirements
    • Create a glossary to support documented requirements

Session 8: Requirements Lifecycle Management

  • Requirements lifecycle management and the BABOK® Guide
  • Overview of tracing and maintaining requirements
  • Prioritising requirements using MoSCoW and the value, risk and interdependencies model
  • Overview of assessing requirements changes
  • Overview of approving requirements
  • Case study – participants will have the opportunity to:
    • Conduct a prioritisation session based on the value, risk and interdependencies model

Session 9: Modelling requirements

  • The Requirements Analysis and Design Definition knowledge area
  • Specifying and modelling requirements
  • Understanding the difference between:
    • Requirements and designs
    • Matrices and diagrams
  • Using models to drive requirements
    • Modelling the current (as-is) and future (to-be) state
    • Overview of common modelling techniques
  • Case study – participants will have the opportunity to model requirements using a:
    • Functional decomposition diagram
    • Flowchart
    • Use case diagram

Session 10: Evaluating Requirements, Designs and the Solution

  • Evaluating requirements through verification and validation
  • Recommending a solution using acceptance and evaluation criteria
  • Evaluating the implemented solution
  • Case study – participants will have the opportunity to:
    • Create a verification checklist
    • Peer review developed models using the verification checklist
    • Validate requirements through traceability
    • Develop acceptance criteria for elicited requirements
    • Identify evaluation criteria that could be used to evaluate potential solutions

Module 2

Session 1: Setting the Scene

  • Course objectives.
  • Alignment of the course with IIBA® and the BABOK®
  • The 4 levels of certification offered by the IIBA®.

Session 2: Business Analysis Planning and Monitoring

  • Overview of the Business Analysis Planning and Monitoring knowledge area
  • Planning your approach – predictive (e.g. waterfall) versus adaptive (e.g. agile)
  • Identifying and analysis stakeholders
  • Planning for BA governance
  • Planning BA information management
  • Identifying BA performance improvements
  • Case study – Participants will have the opportunity to:
    • Select the appropriate planning approach (predictive / adaptive) for a project
    • Create a context diagram to aid in stakeholder identification
    • Create personas to aid in stakeholder analysis
    • Document a change control process using a flowchart
    • Identifying appropriate BA performance measure and use item tracking to regularly review performance

Session 3: Strategy Analysis

  • Overview of the Strategy Analysis knowledge area
  • Techniques used in Strategy Analysis:
  • Case study – Participants will have the opportunity to:
    • Create a business capability map
    • Develop KPIs
    • Use a mind map to identify key features for inclusion in the project
    • Conduct a SWOT analysis
    • Create and maintain a risk register

Session 4: Elicitation and Collaboration

  • Overview of the Elicitation and Collaboration knowledge area
  • Preparing for elicitation
  • Conducting elicitation
  • Confirming and communicating elicitation results
  • Case study – Participants will have the opportunity to:
    • Use a functional decomposition diagram to help plan for an elicitation workshop
    • Select appropriate elicitation techniques

Session 5: Requirements Analysis and Design Definition

  • Overview of the Requirements Analysis and Design Definition knowledge area
  • Specifying requirements using boilerplates and user stories
  • Verifying requirements using pre-defined quality characteristics and acceptance criteria
  • Modelling requirements using a range of techniques such as process models (including value stream maps and SIPOC analysis), data models and business rules analysis
  • Defining design options, including consideration of improvement opportunities and requirements allocation
  • Recommending a solution based on potential value (based on financial analysis)
  • Case study – Participants will have the opportunity to:
    • Write requirements (business, stakeholder, functional, non-functional) aligned to the original business need / opportunity and features identified
    • Create acceptance criteria for requirements
    • Verify requirements through a peer review session
    • Develop a use case diagram and scenario to model requirements
    • Create a flowchart to model a use case scenario
    • Create a level 1 data flow diagram to model the flow of information
    • Use a data model (entity relationship diagram) to define relationships between entities identified in developed process models
    • Use a data dictionary to define identified data objects
    • Create a state model for a data object
    • Document business rules to support a modelled process
    • Identify additional capabilities for inclusion in a design option
    • Allocate requirements across solution components / releases

Session 6: Requirements Lifecycle Management

  • Overview of the Requirements Lifecycle Management knowledge area
  • Tracing requirements
  • Maintaining and reusing requirements Prioritising requirements using a range of techniques including decision analysis, MoSCoW and kano analysis
  • Case study – Participants will have the opportunity to:
    • Complete a traceability matrix
    • Use a decision table to help prioritise requirements
    • Conduct a MoSCoW prioritisation session
    • Conduct a kano analysis session

Session 7: Solution Evaluation

  • Overview of the Solution Evaluation knowledge area
  • Measuring solution performance using value attributes, qualitative and quantitative measures
  • Analysing performance measures
  • Assessing solution and enterprise limitations (that limit the value an implemented solution brings to an organisation) through root cause analysis
  • Recommending actions to increase the value of an implemented solution
  • Case study – Participants will have the opportunity to:
    • Conduct a root cause analysis session to identify potential solution limitations
    • Recommend actions to increase solution value based on identified limitations
    • Communicate your analysis results to stakeholders

Outcomes & Certification Eligibility

Certification

International Institute of Business Analysis™ (IIBA®) offers four formal certifications for professional Business Analysts:

This course is aligned with the BABOK® Guide v3.0 knowledge areas and can assist in preparation for the ECBA™ and CCBA® Certifications.

International Institute of Business Analysis (IIBA) is a non-profit organisation whose vision is to be the leading world-wide professional association that develops and maintains standards for the practice of Business Analysis, and for the certification of practitioners.

PM-Partners group is an Endorsed Education Provider of IIBA™.

Course Objectives

Business Analysis Fundamentals – Level 1 – This course provides participants with the fundamental knowledge of the processes and disciplines that enable the delivery of objective requirements that add maximum value to an organisation.

By combining a practical and pragmatic approach to business analysis, aligned with industry standards, this course will provide you with the opportunity to prepare for the International Institute of Business Analysis™ (IIBA®) industry certification ECBA™.

Using real-life scenarios will develop your skills, enabling you to put into practice tasks and techniques that allows you to gain general knowledge and practical experience.

Undertaking a set of review questions at the end of each session will ensure full understanding of the material covered. It will also serve as a study aid for those who wish to undertake the ECBA™ certificate.

Business Analysis in Practice – Level 2 – This course provides participants with a standardised and systematic approach for eliciting, analysing and managing business requirements that form the basis for successful solutions delivered to the organisation.

It uses a real-life case study approach to plan, manage and execute a detailed requirements development process, to successfully manage stakeholders, and to reduce organisational risk by understanding the impact of change across the business.

This course builds on information covered in our BA Fundamentals course. In BA Fundamentals, the focus is on understanding the role of the Business Analysts, key business analysis concepts and which common techniques can assist the BA in specific situations. The focus of BA in Practice is to practically apply a range of techniques to common analysis activities.

Learning Outcomes and Facilitation

Successful completion of this course will enable participants to:

  • Define the roles and responsibilities of a business analyst
  • Articulate underlying competencies to guide them in Business Analysis best practices
  • Define core business analysis concepts using the Business Analysis Core Concept Model (BACCM™)
  • Identify key techniques as appropriate for business analysis activities
  • Identify core business analysis activities as they relate to each knowledge area in the BABOK® Guide
  • Demonstrate an awareness and understanding in how to approach business analysis planning, information management and stakeholder engagement
  • Demonstrate an awareness and understanding in how to collaborate, communicate and conduct elicitation efforts with stakeholders
  • Demonstrate an awareness and understanding in how to manage requirements including prioritising, tracing, managing, changing and approving requirements activities
  • Demonstrate an awareness of understanding how to capture current and desired state in a manner that proves alignment to organisational strategy.
  • Demonstrate an awareness and understanding of how to ensure that requirements and design meet the desired business need
  • Demonstrate an awareness and understanding of how to ensure that value is sought when designing, delivering, implementing and maintaining a solution
  • Define, recommend and apply knowledge for the purposes of guiding business analysis activities, managing output delivered by said activities, and managing stakeholder engagement. (Business Analysis Planning and Monitoring)
  • Apply and recommend a means by which an organisation can effectively obtain goals and objectives though the identification of current state practices and defining future state practices, considering risk and overall change strategy. (Strategy Analysis)
  • Define, recommend, apply and pragmatically prepare for, conduct, confirm, communicate and collaborate with stakeholders for the purposes of defining and designing requirements to meet a business need. (Elicitation and Collaboration)
  • Apply and recommend a means by which requirements are to be modelled, verified, validated and supported in a pragmatic architecture that fosters design options and ultimately value in recommended solution options. (Requirements Analysis and Design Definition)
  • Apply and recommend a course of action using appropriate tasks and techniques necessary to manage requirements from inception through to retirement. (Requirements Lifecycle Management)
  • Apply and recommend options to ensure that solutions delivered adhere to standards and realise the full potential – as dictated by the solution options recommended and deployed. (Solution Evaluation)
  • Review and measure the effectiveness of deployed solutions to understand solution and enterprise limitations, which can then be used to recommend opportunities for increased efficiencies. (Solution Evaluation)

Course Prerequisites

To achieve the greatest benefit from participation in this program, participants should be working in a Business Analysis environment or planning to do so within the near future.

Course Dates

Loading...
Course Title Date Days Location RRP
(excl. GST)
Buy Now & Save
(excl. GST)
New Weekend Courses 01/08/17 & 28/08/17
3 & 3 Sydney $3,295.00 $2,495.00 Book Now Enquire
New Weekend Courses 21/08/17 & 28/08/17
4 seats left
3 & 3 Sydney $3,295.00 $2,495.00 Book Now Enquire
New Weekend Courses 13/09/17 & 20/09/17
3 & 3 Sydney $3,295.00 $2,495.00 Book Now Enquire
New Weekend Courses 04/10/17 & 22/11/17
3 & 3 Sydney $3,295.00 $2,495.00 Book Now Enquire
New Weekend Courses 11/10/17 & 23/10/17
3 & 3 Melbourne $3,295.00 $2,495.00 Book Now Enquire
New Weekend Courses 23/10/17 & 22/11/17
3 & 3 Sydney $3,295.00 $2,495.00 Book Now Enquire
New Weekend Courses 13/11/17 & 22/11/17
3 & 3 Sydney $3,295.00 $2,495.00 Book Now Enquire
New Weekend Courses 13/11/17 & 13/12/17
3 & 3 Sydney $3,295.00 $2,495.00 Book Now Enquire
New Weekend Courses 27/11/17 & 04/12/17
3 & 3 Melbourne $3,295.00 $2,495.00 Book Now Enquire
New Weekend Courses 06/12/17 & 13/12/17
3 & 3 Sydney $3,295.00 $2,495.00 Book Now Enquire

CONTACT










3 + 5 =

Business Analysis Professional Development Program – Level 1 + Level 2
Quality Logo
PM-Partners Quality Guarantee:

We don’t cut corners. High quality expert facilitation with a focus on results, combining practical experience, the latest thinking and global standards with quality materials.

Enquire Now

ENQUIRE NOW

1300 70 13 14








28 + = 35

Newsletter

Stay Informed

Subscribe to our newsletter and receive quarterly industry news updates and stay informed of forthcoming PM-Partners group events.