Facilitation Foundation Certificate

$2,150 excl. GST - Buy online for $1,935.00 excl. GST


Facilitation is a common word used in a variety of different contexts. However, ‘being a facilitator’ for a group and ‘facilitating meetings/events’ requires key skills and a deep knowledge of the principles and concepts involved.

About this course

This course presents the accredited Foundation materials based on the Process Iceberg® methodology developed by Tony Mann.

This methodology has been applied in a wide variety of organizations and situations. Its pragmatic, practical approach has gained a wide range of adherents in the public, private and charity sectors, both in the UK and internationally.

Foundation Course Objectives

The training within this certification provides the skills, science and art of facilitation and provides a capability that will:

  • Make your team activities more productive
  • Improve your management of project stakeholder interactions
  • Access a variety of feedback models that build confidence and new skills
  • Inspire your teams with creative thinking models
  • Understand the theory and practice behind the Process Iceberg® methodology

How this course is delivered

Course Summary

At Foundation level, this course aims to enable delegates to develop the fundamental skills of facilitation and to increase their knowledge and understanding of how groups work, including:

  • Theories and models
  • Roles and responsibilities
  • Dealing with difficult behaviours
  • Process and content
  • Flexibility and style

Outcomes & Certification Eligibility

Foundation Certification

The purpose of the Foundation certification is to confirm you have sufficient knowledge and understanding of the Process Iceberg® Facilitation Methodology to be able to facilitate effectively supporting events, workshops and meetings in the context of: projects, business analysis, change, operational effectiveness and business process improvement.

The Foundation course includes the Facilitation Foundation Examination which consists of:

  • 50 multiple choice questions
  • 50% pass mark (25/50)
  • 40 minutes duration
  • Closed book

Foundation Exam

The Facilitation Foundation exam is undertaken on the afternoon of day 3 of the Foundation course.

Course Prerequisites


Although there are no formal pre-requisites for the Foundation course, the following experience is recommended:

  • Previous or current experience of working within change initiatives or a project environment
  • Leading and managing groups
  • Previous experience in Facilitation


Where is the training venue located?

Sydney courses are held at 10 Barrack St, Sydney.

Melbourne courses are held at 500 Collins St, Melbourne.

I require an invoice before payment is processed – can I still book this course online?

Yes. Simply select ‘invoice’ from the payment options during the checkout process and one of our consultants will be in contact to organise payment.

Is this a certified course?

Yes. The Foundation exam is undertaken on the final day of the course. Upon passing the exam you will be certified.

Is the exam fee included?

Yes. The exam fee is included in the course cost.

Course Dates

Course Title Date Days Location RRP
(excl. GST)
Buy Now & Save
(excl. GST)
3 Sydney $2,150.00 $1,935.00 Book Now Enquire
3 Melbourne $2,150.00 $1,935.00 Book Now Enquire
3 Sydney $2,150.00 $1,935.00 Book Now Enquire


Facilitation Foundation Certificate
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