Facilitation Foundation Certificate

$1,995 excl. GST - Buy online for $1,795.50 excl. GST


Facilitation is a common word used in a variety of different contexts. However, ‘being a facilitator’ for a group and ‘facilitating meetings/events’ requires key skills and a deep knowledge of the principles and concepts involved.

About this course

This course presents the APMG-International accredited practitioner materials, practices, and concepts based on the Process Iceberg® methodology developed by Tony Mann. Suitable for evolving and aspiring facilitators, this course aims to enable fundamental skills and knowledge for successful group engagement, presenting models, tools and techniques for effective facilitation.

Foundation Course:

Course Objective

The training within this certification provides the skills, science and art of facilitation and provides a capability that will:

  • Make your team activities more productive
  • Improve your management of project stakeholder interactions
  • Access a variety of feedback models that build confidence and new skills
  • Inspire your teams with creative thinking models
  • Understand the theory and practice behind the Process Iceberg® methodology

The Process Iceberg ® is a registered trademark of Resource Strategic Change Facilitators

How this course is delivered

Foundation Course:

This course aims to enable delegates to develop the fundamental skills of facilitation and to increase their knowledge and understanding of how groups work including:

  • Theories and models
  • Role and Responsibilities
  • Dealing with difficult behaviours
  • Process and Content
  • Flexibility and Style

As a result of this course, participants will be able to:

  • Describe theories and models of how groups work and develop
  • Understand the role and responsibilities of the facilitator
  • Recognise the distinction between process, content and task
  • Observe and interpret difficult behaviour in groups
  • Use fundamental methods of intervening in groups effectively

Outcomes & Certification Eligibility

Foundation Course:

The purpose of the Foundation certification is to confirm that you have sufficient knowledge and understanding of the Process Iceberg® Facilitation Methodology to be able to facilitate effectively supporting events, workshops and meetings in the context of: projects, business analysis, change, operational effectiveness and business process improvement. The APM Group administers the Facilitation examination scheme.

The course includes the Foundation Examination which consists of:

  • Multiple choice format (closed book)
  • 50 multiple choice questions
  • 50% pass mark
  • 40 minutes duration

Assessment is undertaken at the conclusion of the workshop.

Course Prerequisites

Foundation Course:

Although there are no formal pre-requisites for the Foundation course, the following experience is recommended:

  • Previous or current experience of working within change initiatives or a project environment
  • Leading and managing groups
  • Previous experience in Facilitation


Where is the training venue located?

Sydney courses are held at 10 Barrack St, Sydney.

Melbourne courses are held at 500 Collins St, Melbourne.

I require an invoice before payment is processed – can I still book this course online?

Yes. Simply select ‘invoice’ from the payment options during the checkout process and one of our consultants will be in contact to organise payment.

Is this a certified course?

Yes. The Foundation exam is undertaken on the final day of the course. Upon passing the exam you will be certified.

Is the exam fee included?

Yes. The exam fee is included in the course cost.

Course Dates

Course Title Date Days Location RRP
(excl. GST)
Buy Now & Save
(excl. GST)
3 Melbourne $1,995.00 $1,795.50 Book Now Enquire
3 Sydney $1,995.00 $1,795.50 Book Now Enquire


Facilitation Foundation Certificate
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