Vendor and Supplier Management

$1,495 ex. GST

Vendor and Supplier Management Overview

Many organisations in-source and outsource key functions. The ultimate success is based on the quality of service provided, and on the ability to continually improve vendor performance.

This course offers a systematic approach to the end-to-end processes of sourcing, selecting and managing vendors in programs and projects. It follows the best practices described in A Guide to the Project Management Body of Knowledge (PMBOK® Guide).

It aims to equip participants with the skills and techniques required to establish more successful commercial relationships with vendors who provide the products and services required to successfully deliver an organisation’s programs and projects.

This course is about:

  • Establishing a context for vendor management within procurement
  • Establishing an understanding of the Procurement Life Cycle
  • Identifying procurement requirements in projects
  • Exploring types of commercial relationships
  • Evaluating, selecting and monitoring suppliers
  • Understanding the basics of a contract
  • Managing the ongoing contract
  • Final acceptance and administrative closure

Introduction to Procurement

  • Why organisations procure goods and services
  • Definition of Procurement, and how it fits into the Project Life Cycle
  • Types of supplier relationships
  • Supplier relationship models
  • Roles and accountabilities of procurement and project professionals

The Procurement Management Life Cycle

  • Vendor Management Life Cycle
  • Vendor Management Framework
  • Procurement Phase activities at a glance

Plan Procurements

  • Procurement Planning Phase overview and activities
  • Determining procurement management requirements (make or buy, cost-benefit analysis)
  • Risk Management for Vendor/Supplier Relationships
  • Developing procurement Statements of Work
  • Options for gathering required information (EOI, RFP, RFT, ITR)
  • Developing assessment criteria
  • Creating a tender evaluation plan
  • Selecting the right contract type
  • Developing a Contract Management Plan

Conduct Procurements

  • Conduct Procurements Phase overview and activities
  • Principles of tender evaluation
  • Obtaining and evaluating tender responses
  • Selecting and engaging vendors
  • Designing and negotiating the right contract
  • Establishing performance standards and measures

Administer Procurements

  • Administer Procurements Phase overview and activities
  • Managing the Vendor Relationship using a Relationship Management Plan
  • Measuring and monitoring vendor performance
  • Managing risk

Close Procurements

  • Close Procurements Phase overview and activities
  • Assessing success
  • Conducting final testing, acceptance and handover
  • Reviewing the contract
  • Identifying and documenting lessons learned

Trainers of this course will use a case study delivery approach to provide participants with a ‘hands-on’, multi-faceted and challenging learning experience.

Courses are facilitated by our expert team and can be conducted onsite or at our premises. All courses can be customised to suit your requirements.

Materials: A comprehensive participant handbook is provided.


Participants who have been awarded the Project Management Professional (PMP)® credential by the Project Management Institute (PMI)® are eligible to earn 14 PDUs for their participation in this course (8 Ways of Working, 5 Business Acumen, 1 Power Skills).

Participants holding any of the Project Management accreditations (CPPP/CPPM/CPPD) are eligible to earn 20 CPDs for this short course.

To gain the most benefit from participation in this course, participants should be involved in selecting and/or managing vendors.


Sydney courses are held at 45 Clarence Street, Sydney.

Melbourne courses are held at 123 Queen Street, Melbourne.


Yes. Simply select ‘invoice’ from the payment options during the checkout process and one of our consultants will be in contact to organise payment.


No. There are no certifications or exams undertaken in this course. However, you do receive a Completion Certificate from PM-Partners group.

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  • Invoice: An invoice will be sent to you after you complete the booking. Payment is required 14 days before the course start date. If you're buying within 14 days, you need to arrange payment ASAP with a minimum of 72 hours before course start date.

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Who Should Attend?

This course is designed for:

  • PMO Managers
  • Program Managers
  • Project Managers
  • Managers and Team Leaders involved in selecting or managing vendors

Course Information

Duration: 2 days

Development Units: 14 PDUs

Exam: No exam

Career focus: How to put your best foot forward

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