• Home
  • Project Delivery
  • Project Management Consultants
  • Agile Services
  • Team Training
  • Training
  • Services

PM Partners

  • What We Do
  • Success Stories
  • Insights
  • Contact
  • Training

    TRAINING DELIVERY

    • Course List
    • Course Schedule
    • eLearning Courses
    • Specials and Promos

    LEARNING PATHWAYS

    • Scrum and Agile
    • Project and Programme
    • Business Analysis

    MOST POPULAR

    • Scrum Master Certified (SMC™)
    • Agile Project Management
    • PRINCE2®
    • Project Management Fundamentals
    • Business Analysis Fundamentals
    • Leading SAFe® 5.1
  • Project Delivery
  • Project Management Consultants
  • Agile Services
  • Team Training
  • Home
  • Insights
  • Emotional Intelligence and Successful Project Management
April 14, 2021

Emotional Intelligence and Successful Project Management

Emotional Intelligence and Successful Project Management

Wednesday, 01 January 2020 / Published in Uncategorised

An essential component of project management is making those who work with you to feel good and confident about what they do.

Giving them a chance to shine, on a deadline.

Understanding and being sympathetic to events that hold them back.

Emotional Intelligence is the key to a happy team and a successful project.

“Emotional intelligence is the ability to identify, use, understand, and manage your emotions in positive and constructive ways. It’s about recognizing your own emotional state and the emotional states of others. Emotional intelligence is also about engaging with others in ways that draw people to you.” (http://helpguide.org/mental/eq5_raising_emotional_intelligence.htm)

Emotional Intelligence is an essential trait required in a project manager that will foster the happiness and success of colleagues and the project at hand. These ‘EQ’ skills, that may possibly be worth more than IQ, can help in verbal and non-verbal communication, in dealing with challenges, dealing with self-confidence and the ability to face grueling projects and to defuse conflicts in the workplace.

According to Salovey & Mayer in their seminal work “Emotional Intelligence” (1990), Emotional Intelligence is…

…a form of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action.

Emotional Intelligence involves four core abilities:

•    self control
•    zeal and persistence
•    self motivation
•    empathy for oneself and others.

Emotional Intelligence involves emotional awareness of one’s being as well as cognitive processing and behavioral decision making (e.g. to act or not to act in a given situation).

The higher your emotional intelligence the more effectively you will be able to dynamically react to the world around you.

Emotional Intelligence is an innate skill that certain people have from birth. Others, learn this skill with age, as their life experience shows them how to look at the big picture and not to become paralysed by stress or relationships. A project management course can be invaluable in this regard.
Emotional Intelligence encompasses making the best out of all moments and, by default, encouraging loyalty and enjoyment in the peers that you may be managing.

Here are some key items that the emotionally intelligent person will have:

•    The Ability to Quickly Reduce Stress.
•    The Ability to Recognise and Manage One’s Own Emotions.
•    The Ability to Connect With Others using Nonverbal Communication.
•    The Ability to Use Humor and Play to Deal with Challenges.
•    The Ability to Resolve conflicts Positively and With Confidence.

The last item, “The Ability to Resolve Conflicts Positively and With Confidence” can be the hardest one to achieve. Especially in light of a tight deadline and a big team of specialists from different fields. In this case, not only are you dealing with individuals with different backgrounds, motivations and emotions, but you are also dealing with different interests and industrial points of view.

The best way to handle such scenarios is to appreciate the benefits that these vastly different viewpoints and skills can offer to the project. Their combined skills will make your project more unique and interesting. One must harmonize these people and skills as one would combine different musical chords and triads, as opposed to simply playing just another melodic tune.

The only way to handle this upmost of challenges is to be prepared and to be aware of yourself and the emotions you portray to others. The Emotional Intelligence features of managing one’s own stress, staying emotionally present and aware, communicating non-verbally, and using humor and play, will all help to manage your project strategically.

What you can read next

PM-Partners group at Agile Australia 2015
Using Technology to Support Portfolio Management Practices
Assurance Trends and Themes for Successful Programmes and Projects

GENERAL ENQUIRY
1300 70 13 14

CONTACT US
Send a message

FOLLOW US

Registered Project Management Education Provider

PM-Partners group is a DASA training partner, a Project Management Institute (PMI)® Global Registered Education Provider (R.E.P), an APMG-International Accredited Training Organisation (ATO), an AXELOS Certified Partner, an accredited partner of PeopleCert (Partner ID: 3800), an Endorsed Education Provider™ (EEP™) for the International Institute for Business Analysis™ (IIBA®), a Scaled Agile Silver Partner and a Microsoft® EPM Solution Partner. PMI, CAPM, Certified Associate in Project Management (CAPM), PMP, Project Management Professional (PMP) and PMBOK are registered marks of the Project Management Institute, Inc. PRINCE2®, AgileSHIFT®, MSP®, P3O®, MoP®, ITIL®, PRINCE2 Agile®, P3M3® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Certified Partner, Partner Programme Logo and Swirl Logo™ are trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. AgilePM®, AgilePgM®, AgileBA® and DSDM® are registered trademarks of Agile Business Consortium Limited. All rights reserved. APMG International Change Management, APMG International Facilitation and APMG International Lean Six Sigma are trademarks of The APM Group Limited. All rights reserved. The APMG-International AgilePM, AgilePgM, AgileBA, Change Management, Managing Benefits, Facilitation, Lean Six Sigma and Swirl Device logos are trademarks of The APM Group Limited, used under permission of The APM Group Limited. All rights reservedSMC™ and SPOC™ are trademarks of SCRUMstudy. Scaled Agile Framework® and SAFe® are registered trade marks of Scaled Agile, Inc. IIBA®, the IIBA® logo, BABOK® Guide and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis. CBAP® and CCBA® are registered certification marks owned by International Institute of Business Analysis. Certified Business Analysis Professional™, Certification of Competency in Business Analysis™, Endorsed Education Provider™, EEP™ and the EEP logo are trademarks owned by International Institute of Business Analysis.

Privacy Policy | Sitemap | Timesheets | Terms & Conditions
Copyright © 1996-2021 PM-Partners Group. Delivery Advisory Capability. All Rights Reserved.

TOP