How to Transform

Insights | 26 February 2018

Adaptive Transformations are a result of unprecedented disruption and market turbulence, coupled with the aspirations of the C Suite to adapt more often to be competitive.

The increase in frequency of these transformations heralds the idea that there is a new era of ‘always transforming’.

When executed well, adaptive transformations will take companies and Government agencies to higher levels of performance, while better supporting customers, shareholders and citizens.

Adaptive transformations have several implications for the C Suite and Boards:

  • The executives at the C Level and Board require a higher level of understanding around risk and delivery of transformations
  • Emotional intelligence will be a prerequisite of senior leaders to help enable people within the organisation adapt to the pressure of constant transformations
  • The C Suite will be required to drive and sustain the value of adaptive transformations while anticipating what comes next
  • The C Suite will need to be flexible enough to set the agenda for the transformation and be clear on scope. This is inclusive of the threshold KPIs that need to be delivered and the timing of transformation program
  • The C Suite will need to develop the transformation leadership in the organisation and embed strong organisational change management

Leading organisations in Adaptive Transformations is probably the most exciting part of the future. Do you agree? Please share your thoughts in the comments.

If you need help transforming your business, please contact PM-Partners on 1300 70 13 14.

About The Author

Ken Sheargold

Ken joined PM-Partners as a Transformation Consultant in February 2016 and will be taking on the role of CEO on May 8th 2017. Ken is responsible for delivering major transformational change where there is complexity, risk, many inter-dependencies and conflicting priorities.

Prior to joining PM-Partners group he held a number of executive appointments in the NSW Government and Telstra Corporation.

His most recent appointment in government was the Executive Director, Premiers Implementation Unit directly responsible for supporting the Premier in the delivery of his key priorities across NSW. Prior to working in the Department of Premier and Cabinet he was the Executive Director of ServiceFirst, the shared services organisation responsible for the provision of shared services to the central agencies of government.

He was the Program Director and commercial lead for the outsourcing of ServiceFirst that successfully executed contracts with Unisys and Infosys in June 2015 with a total contract value of $235 million dollars.

Prior to joining the NSW Government, he held a number of senior appointments in Telstra Corporation. Those appointments included Executive Director Corporate Strategy and Customer Experience and Executive Director Service Advantage.

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