Planning and Uncertainty in Business

Insights | 03 September 2019

Today, organisations face significant uncertainty. Individuals and organisations alike must be able to act quickly and intuitively, informed by adaptive planning processes and protocols in the absence of complete information. This is the reality of the pace of change in the competitive marketplace, changing customer dynamics and disruption.

Being able to take decisive actions amid uncertainty mitigates the effects of disruptive forces. The ability to adapt to a changing situation in a considered way is enhanced by anticipating possible future events, opportunities and risks.

Planning allows for effective prioritisation when new requirements present themselves. Being able to adapt and pivot quickly means strategy easily can change as disruptive situations evolve. At PM-Partners, we call this Planned Adaptability. Running the business and changing the business have become one and the same. In order to survive, organisations need planned adaptability and reliable delivery.

Tell me, how do you prepare your organisation for change?

About The Author

Ken Sheargold, Chief Executive Officer at PM-Partners group

Ken joined PM-Partners as a Transformation Consultant in February 2016 and took on the role of CEO on May 8th 2017. Ken is responsible for delivering major transformational change where there is complexity, risk, many inter-dependencies and conflicting priorities.

Prior to joining PM-Partners group he held a number of executive appointments in the NSW Government and Telstra Corporation.

His most recent appointment in government was the Executive Director, Premiers Implementation Unit directly responsible for supporting the Premier in the delivery of his key priorities across NSW. Prior to working in the Department of Premier and Cabinet he was the Executive Director of ServiceFirst, the shared services organisation responsible for the provision of shared services to the central agencies of government.

He was the Program Director and commercial lead for the outsourcing of ServiceFirst that successfully executed contracts with Unisys and Infosys in June 2015 with a total contract value of $235 million dollars.

Prior to joining the NSW Government, he held a number of senior appointments in Telstra Corporation. Those appointments included Executive Director Corporate Strategy and Customer Experience and Executive Director Service Advantage.

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