The vast majority of digital investment has impact on your people. Ways of working changes, sometimes it is improvement, other times it is complete rework or replacement of existing processes. Digital Change can be significant, can require the involvement of People & Culture and even unions. We help you plan your change strategy in line with your digital strategy to maximise results and support your people.
Our mindset is people-first digital delivery, so with well planned and executed change as part of digital delivery is one of the most essential components. Our capabilities include organisational change, role and re-structures, communications, business readiness and planning, training and a range of adoption and embedding services.
We have a proven methodology to create training materials and deliver high quality in-person training and virtual training to support the digital delivery. We train over 14,000 professionals a year across Australia and Singapore with an expert instructional design team to maximise the learning experience.
We ran the change steam for the rollout of a new digital aged care platform for frontline workers and their managers – impacting over 1,000 frontline workers.
We managed the change stream for the rollout of a new project management, project time-sheeting and cost management platform impacting 5,000 users across the bank.
We ran the change stream for the implementation of an organisational-wise ERP and CRM, driving adoption and breaking down resistance to change.
We co-created a 42-module bespoke training programme to support the rollout and support of core banking spanning IT and business.
We ran the change stream for the rollout of a organisational wide digital platform, spanning all business functions.