PM-Partners Assists InterOil With New Service Delivery Framework

Insights | 14 November 2016

This insightful feature by Business Review Asia discusses how PM-Partners successfully assisted InterOil build and implement a new service delivery framework. The engagement saw the successful stabilisation of operations, business strategy re-alignment, and a complete overhaul and significant improvement of the customer experience. The initiative also posed as a great opportunity to streamline and improve engagement between outsourced partners and other business departments, with the front of house team having not only endorsed – but embraced – the strategic vision the program embodied. Read the full article in Business Review Asia on Page 100

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