Sponsorship of Transformation

Insights | 09 April 2018

There is relentless pressure for transformation sponsors to deliver better results with fewer resources. This means that the executive’s commitment to transformation is more important than ever.

First Milestone

The first major milestone decision in a transformation is the C Suite’s selection of the transformation programme’s sponsor. It is a seemly simple decision, but the selection will have significant impact on the transformation and the people within the organisation.

Questions to Consider

Prior to the appointment of the sponsor, there are a few key questions you should consider:

1. What is the track record of the potential sponsor in the delivery of programmes or projects?

Good form in delivery is critical to transformation success.

2. Is the sponsor able to deal with complex problems well?

All transformations are complex.

3. Does the sponsor have a sense of humour?

This leadership trait will serve the organisation well during the potential turmoil of a transformation.

4. What are the employee engagement scores for this sponsor within the business unit?

A sponsor who engages people well can assist the transformation outcomes.

5. What are the Emotional Intelligence (EI) levels of the sponsor?

The most effective Transformational Leaders are alike in one crucial way – they all have a high degree of Emotional Intelligence.

A transformation sponsor with high EI can influence, inspire and consider other’s opinions. They can significantly shape an organisation’s culture and practice, offering a clear vision while facilitating outstanding performance.

For me, EI is the one skill of a transformation sponsor that provides the opportunity to multiply the capacity of an organisation to successfully transform, which is incredibly important given the complex stakeholder mixes that exist in organisations today.

What are your key considerations when selecting a sponsor? Share your thoughts in the comments below.

If you need help with your organisation’s transformation, please contact myself or PM-Partners on 1300 70 13 14.

About The Author

Ken Sheargold, Chief Executive Officer at PM-Partners group

Ken joined PM-Partners as a Transformation Consultant in February 2016 and will be taking on the role of CEO on May 8th 2017. Ken is responsible for delivering major transformational change where there is complexity, risk, many inter-dependencies and conflicting priorities.

Prior to joining PM-Partners group he held a number of executive appointments in the NSW Government and Telstra Corporation.

His most recent appointment in government was the Executive Director, Premiers Implementation Unit directly responsible for supporting the Premier in the delivery of his key priorities across NSW. Prior to working in the Department of Premier and Cabinet he was the Executive Director of ServiceFirst, the shared services organisation responsible for the provision of shared services to the central agencies of government.

He was the Program Director and commercial lead for the outsourcing of ServiceFirst that successfully executed contracts with Unisys and Infosys in June 2015 with a total contract value of $235 million dollars.

Prior to joining the NSW Government, he held a number of senior appointments in Telstra Corporation. Those appointments included Executive Director Corporate Strategy and Customer Experience and Executive Director Service Advantage.

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