The Case for DevOps

Insights | 03 September 2018

“DevOps isn’t a thing. It’s not a product, standard, specification, framework or job title. DevOps is about experiences, ideas and culture.”

Gareth Daine

Have you ever seen that silo mentality when development have completed their work on an application and then it is ‘thrown’ over the fence to operations to suddenly use? This fence, or ‘wall of confusion’, is a psychological and procedural barrier, frustrating and complicating communication flows.

What if we were to get development and operations to work together, to collaborate?

Is it possible? Is it feasible?

DevOps looks at addressing this disconnect between IT development and operations, breaking down the barriers and providing a cultural and operational model which fosters collaboration in the pursuit of achieving business goals.

7 reasons for DevOps

  1. Improved speed to market. The reality is that customers expect the latest software and tools, yet technology seems to become outdated almost the moment it is implemented, especially when applying more traditional approaches. DevOps facilitates taking an initial concept to a product release, shortening the time to market, and providing a key competitive edge.
  2. Continuous Integration and Delivery. Code can be deployed more frequently, with shorter lead times. Again, the advantages speak volumes.
  3. Higher Quality, Fewer Failures and Higher Stability. These are key factors for all systems. Functional (the what) and non-functional (e.g. reliability, maintainability, security) requirements need to be addressed to achieve mandatory levels of quality. Fewer failures speaks for itself: Organisations who adopt this mindset and culture have 60 times fewer failures than those not implementing this approach (2015 State of DevOps Report). The combination of tools, DevOps practices and automation enables increased stability.
  4. Innovation and Creativity. DevOps culture and practices encourage practitioners to explore, be inventive and creative. The team needs to continuously look for different and new ways to address business challenges.
  5. Increased employee engagement and job satisfaction. Experience shows that collaborative and multi-skilled environments contribute to job satisfaction. DevOps practices and culture foster employee engagement and job satisfaction.
  6. Breaking down the silos and eliminating waste. It is really all about collaboration. Removing the ‘us’ and ‘them’ culture and the ‘blame game’ means that everyone’s energy can be channelled into problem solving, while working faster and smarter. The focus becomes on the business overall, not just one silo.
  7. Resource and cost reduction. Compared to traditional approaches, resource costs are significantly reduced. Continuous delivery in association with lean practices mean higher quality results and shorter cycle times, reducing overall costs from development to implementation.

Want more information on how DevOps can help your organisation? Call us today on 1300 70 13 14.

About The Author

Tracey Copland, Head of Best Practice at PM-Partners group

Tracey has been involved in management, finance and business consulting including Portfolio, Programme & Project management for 20+ years. Together with her skills and experience, Tracey is a flexible professional seeking to achieve a high work standard, focussing on value-add.

Having been with PM-Partners group for 15 years, Tracey has held roles including Consultant/Trainer, Head of Training and currently, Head of Best Practice. Tracey has provided training and consultation services to clients in both the public and private sectors, across various disciplines and at all levels including Project, Programme, Portfolio and Change Management, and Agile practices.

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