The Value of Face to Face Meetings for Transformation Delivery

Insights | 29 January 2018

How often have you heard “people are our most important asset”?

I suggest often.

Let me pose a question to the C Suite – how many hours a week are in your diary to meet face to face with your people?

No matter what industry you are working in, we are all in the People Business. Regardless of how ‘technology proficient’ you are, face to face meetings are still the most effective way to capture the attention of people, engage them in a conversation, and drive productive collaboration across your business. It is simply a way of demonstrating that you understand their work is worthwhile and their contribution to business outcomes is no more or less important than the C Suite.

If you don’t nurture strong and positive personal relationships, you cannot build trust, understanding, or a sense of shared purpose – all of which are critical elements to the execution of transformation delivery.

For more information on how we can help your business transform, please contact PM-Partners on 1300 70 13 14.

About The Author

Ken Sheargold

Ken joined PM-Partners as a Transformation Consultant in February 2016 and will be taking on the role of CEO on May 8th 2017. Ken is responsible for delivering major transformational change where there is complexity, risk, many inter-dependencies and conflicting priorities.

Prior to joining PM-Partners group he held a number of executive appointments in the NSW Government and Telstra Corporation.

His most recent appointment in government was the Executive Director, Premiers Implementation Unit directly responsible for supporting the Premier in the delivery of his key priorities across NSW. Prior to working in the Department of Premier and Cabinet he was the Executive Director of ServiceFirst, the shared services organisation responsible for the provision of shared services to the central agencies of government.

He was the Program Director and commercial lead for the outsourcing of ServiceFirst that successfully executed contracts with Unisys and Infosys in June 2015 with a total contract value of $235 million dollars.

Prior to joining the NSW Government, he held a number of senior appointments in Telstra Corporation. Those appointments included Executive Director Corporate Strategy and Customer Experience and Executive Director Service Advantage.

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