Agile Coaching

ICAgile Certified Professional in Agile Coaching (ICP-ACC)


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IC Agile ICP-ACC Certified Professional

Agile Coaching Overview

The goal of agile coaching is to help individuals, teams, and organisations establish and improve agile practices and frameworks, while embedding core agile values and mindsets.

Agile coaches enable the optimisation of agile ways of working and the scaling of agile practices to ensure effective outcomes at a team and organisation level.

The role of an agile coach is varied. The coach is a guide, a catalyst, a champion for change, a servant leader, and a resolver of conflicts and issues. Effective coaches have a wealth of practical experience to draw on as they teach, mentor, coach, or facilitate agile teams to achieve exceptional results.

On successful completion of this course, participants will be awarded the ICAgile Certified Professional – Agile Certified Coaching (ICP-ACC) certification.

Who Should Attend?

This course is targeted at current agile coaches or experienced agile practitioners who are aspiring to become an agile coach.

This Agile Coaching course for ICP-ACC certification focuses primarily on the mindset, roles, and responsibilities of an agile coach when coaching the team as a whole, or individual team members.

This course will enable participants to:

  • Differentiate between and among mentoring, facilitating, consulting, teaching, and coaching
  • Gain skills needed to create a safe environment for meaningful collaboration and healthy conflict resolution within an agile team
  • Lead a meaningful coaching conversation and mentoring session
  • Create a lesson plan for teaching core agile concepts
  • Understand how to identify and improve team performance levels.

These course objectives are drawn from ICAgile's Agile Coach Learning Objectives (ICP-ACC Track).

Key topics

This course explores the following content:

  • The role and mindset of the agile coach
    Explore competencies, behaviours and the mindset required to be an effective coach, including the role of emotional intelligence.
  • Professional coaching and communication skills
    Conduct a structured coaching conversation using key skills such as effective listening, powerful questions, and goal setting.
  • Key mentoring skills
    Conduct a successful mentoring session and enable the mentee to make choices that are right for them. Explore ways to support the mentee through change to ensure they gain the results they want.
  • Coaching through teaching
    Develop memorable lessons that help teams adopt and embed agile values and improve agile practices.
  • Coaching the team
    Assess team health and identify when team versus individual coaching is required. Explore options for developing team performance, including adaptive leadership and conflict resolution.
  • Setting boundaries for agile coaching
    Explore the tools that can be used to formalise the relationship between the coach and the team.

Trainers of this course will use a practical delivery approach to provide participants with a ‘hands-on’, multi-faceted and challenging learning experience. Understanding and recall techniques will be used to provide participants with a solid comprehension of Agile Coaching.

This is a practical course where you will be expected to demonstrate concepts, tools and techniques presented. You will therefore be asked to conduct a simulated coaching conversation, a mentoring session and a training session.

Courses are facilitated by our expert team and can be conducted onsite or at our premises. All courses can be customised to suit your requirements.

As part of PM-Partners’ new integrated learning solution, this course offers students the option to attend our bespoke classroom in person or virtually by dialling in from a remote location. Trainers are skilled at both delivery methods and use the latest in virtual technology to simultaneously provide participants with the same interactive, multi-faceted and challenging learning experience. Whichever delivery mode learners choose, comprehension and recall techniques will be used to provide them with a solid understanding of Agile Coaching.

For group bookings, courses can be customised to suit your requirements and conducted onsite at your premises, at our training centre, or virtually.

Virtual training: You can learn more about our virtual delivery here.

Successful completion of this course will you enable you to gain ICP-ACC Certification.

There is no official ICAgile exam. Certification is based on trainer evaluation of your active participation in group activities and discussions held over the three days.

At a minimum, each participant will need to actively participate in a simulated coaching, mentoring, and training session.

When you successfully complete your class and your post-class survey, you'll earn a certificate from ICAgile that you can share with employers and your professional network. Certificates are downloadable PDFs configured for uploading and sharing on LinkedIn.


Participants who have been awarded the Project Management Professional (PMP)® credential by the Project Management Institute (PMI)® are eligible to earn 21 PDUs (21 Power Skills) for their participation in this course.

Participants holding any of the Project Management accreditations (CPPP/CPPM/CPPD) are eligible to earn 20 CPDs for this short course.

Participants must have:

  • A minimum of one year’s practical experience in an Agile team
  • Completed formal Agile training

Please note this is an advanced Agile course and is not suitable for people new to Agile ways of working.

Participants should also read the Code of Ethical Conduct for Agile Coaching, which will be sent out before the course.

Where is the training venue located?

Sydney courses are held at 45 Clarence Street, Sydney.
Melbourne courses are held at 123 Queen Street, Melbourne.
Brisbane courses are held at 215 Adelaide Street, Brisbane.

I require an invoice before payment is processed, can I still book this course online?

Yes. Simply select ‘invoice’ from the payment options during the checkout process and one of our consultants will be in contact to organise payment.

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Course Information

Weekday/virtual - 3 days

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  • 02 September, 2024 - 04 September, 2024
    Agile Coaching
    • $2,295.00 excl. GST
    excl. GST
  • 09 December, 2024 - 11 December, 2024
    Agile Coaching
    • $2,295.00 excl. GST
    excl. GST
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