Information Technology Infrastructure Library (ITIL®)

Interactive exercises, tasks and games
to consolidate your learning.

it service management

Book Your Online Course

Online ITIL® Foundation $895 excl. GST BUY NOW

ITIL Foundation Certification

Our ITIL online course aims to provide you with a straightforward (self-paced) route to becoming ITIL Foundation certified. Offering 6 learning modules with associated interactive lessons, we recommend a commitment of approx. 20-25 hours to learn the methodology and prepare for the online exam.

Boost your career by gaining your ITIL certification. If you are already in the industry or looking to move into I.T. Management our ITIL Foundation online training course will equip you with the skills and knowledge required to take the next step.

  • Foundation 20-25 hour study commitment
  • Learn at your own pace, from anywhere
  • ITIL Foundation exam simulation with feedback

Purchasing this product provides you with a licence to use ITIL online for a period of 12 months* from the date of purchase. During the entirety of this period the product is supported to ensure that the content is consistent with the PeopleCert syllabus.

Accredited ITIL certification 

PM-Partners uses ITIL Passport as the Learning Management System. It aims to provide you with a straightforward (self-paced) route to becoming ITIL Foundation certified. All of our packages include 24 hour / 7 day a week unlimited access and online support from an accredited ITIL trainer.

Online package includes:

  • 6 learning modules with associated interactive lessons
  • High quality motion graphic videos for each lesson
  • Notes to support each lesson
  • Module level Foundation test directly aligned to the syllabus
  • ITIL Foundation exam simulation with feedback
  • Interactive exercises, tasks and games to consolidate the learning

Upon receipt of payment, you will receive an invitation to book your online proctored exam directly with PeopleCert. You have 12 months to schedule and sit your exam online. Please check the requirements here when making your booking. Note: when sitting the exam iPads and other mobile devices are not permissable. 

PeopleCert administers the ITIL examination scheme. PM-Partners is an accredited partner of PeopleCert (Partner ID: 3800).

What you need to study online:

Ensure that your computer meets the following system requirements:

  • Windows® 11, Windows® 10 (Windows 10S is not supported), Windows® 8.1, Windows® 8. Note: The ExamShield Microsoft Store version is only available to Windows 10 version 17763 or later.
  • Internet Explorer version 10 or greater.
  • Dual-core 2.4GHz CPU or faster with 4GB of RAM (Minimum requirements).
  • Active Full-Time/Broadband internet connection of at least 4Mbps.
  • 16-bit monitor (at least 15”) with screen resolution 1024 x 768 or higher.
  • Speakers and microphone (the use of headsets is only allowed during onboarding).
  • Keyboard and mouse or another pointing device (keyboard set to English characters).
  • A single web camera you can rotate (embedded or external – no mobile phone).

The ITIL Foundation eLearning course includes:

  • 24/7 access to online learning modules
  • ITIL Foundation exam
  • ITIL Foundation exam simulation

Not ready to book?

Request an obligation free quote today.

Who should attend?

This course has been designed for all levels of staff within an IT Service Delivery Organisation:

  • IT Managers
  • Support Team Leaders
  • Service Desk Supervisors
  • Change Managers
  • Service Level Managers
  • Operations Managers
  • Problem Managers


  • Buy now and complete within 12 months from date of purchase.
  • To extend past the 12 months or to confirm your exam date contact your PM-Partners Account Manager. Failure to attend your confirmed exam will result in forfeit (no refund of payment).

Course Enquiry

Course Date Enquiry

Obligation Free Quote