Copilot for business productivity
DURATION
1 day
PRICE (EXCL. GST)
$795
LOCATIONS/DELIVERY METHOD
Brisbane
Melbourne
Sydney
Virtual
EXAM
No exam
Build the judgment, skills and workflows to make Copilot your daily professional partner
Copilot for business productivity is a highly practical, hands-on learning experience designed to help professionals across all roles embed Microsoft Copilot into real, high-value work.
This is not a Copilot feature tour.
Participants work directly with Copilot throughout the day to produce tangible outputs from their own professional context. Every exercise uses real work scenarios. Every prompt is tested. Every artefact is built to be used, not filed away.
By the end of the course, every participant has built five take-home artefacts from their own work, not generic templates, and has a 30-day and 60-day practice plan that converts the day into sustained behaviour change.
Objectives
This course will enable participants to:
- Apply the Human-Led, AI-Powered philosophy as a practical decision framework for every Copilot interaction
- Use Copilot confidently and responsibly within organisational governance guardrails
- Communicate with Copilot using structured prompt frameworks, progressing from single prompts to full context architecture
- Design a documented Human-AI Collaboration Canvas for a workflow in their own role
- Use Copilot as a thought partner to pressure-test their work and strengthen professional outputs
- Configure a functional declarative agent in M365 Copilot tailored to a real use case
- Build a personal Prompt Library of tested, role-specific prompts they can use immediately
- Commit to a 30-day and 60-day AI practice plan grounded in their professional context
Key topics
- The Human and AI Landscape: why AI adoption is a human challenge, not a technology problem
- AI Literacy: how Copilot works, where it fails, and why human judgment is irreplaceable
- The Human-Led, AI-Powered Philosophy: the course governing decision framework
- Responsible and ethical AI use: Australian governance context (APS AI Plan, DTA Policy v2.0, Privacy Act 1988)
- Communicating with Copilot: the Three-Circle Model and Five-Layer Structured Brief
- Context engineering, organisational knowledge, RAG principles, and Circle 3 prompting
- Designing Human-Centred AI Collaboration Workflows: the Human-AI Collaboration Canvas
- AI as a Thought Partner: stress-testing decisions, challenging assumptions, and improving outputs
- Configuring your first Copilot Agent: building a declarative agent in M365 Copilot Studio
- The AI Practice Plan: 30-day and 60-day personal commitment and team adoption plan
Who is this course for?
This course is designed for any professional who holds an M365 Copilot licence and wants to move beyond occasional, experimental use to confident, structured, daily practice. Typical participants include:.
GOVERNMENT AND PUBLIC SECTOR
- APS officers and managers (EL1, EL2 & SES)
- Policy advisors and analysts
- Program and project managers
- Communications and engagement professionals
- Corporate services and operations staff
PRIVATE SECTOR AND PROFESSIONAL SERVICES
- Managers and team leaders at all levels
- Finance, HR and operations professionals
- Marketing, communications and sales teams
- Legal, compliance and risk professionals
- Knowledge workers and strategic advisors
This course is delivered live by a certified facilitator using a highly practical, structured format. The day follows a 30/70 facilitation-to-activity ratio. Participants spend the majority of the day doing, not watching.
Participants will:
- Work directly with Copilot on exercises drawn from their own professional context
- Build artefacts progressively across the day using the course purpose-built companion app
- Refine outputs iteratively using structured prompt frameworks
- Participate in facilitated group debriefs and peer review activities
- Leave with a personal Prompt Library and AI Practice Plan ready for immediate use
For group bookings, courses can be customised to suit your requirements and conducted onsite at your premises, at our training centre, or virtually.
Virtual training: Learn more about our virtual delivery.
BYOD REQUIREMENTS
This is an immersive, hands-on course. Participants must bring their work device with an active M365 Copilot licence.
Copilot must be able to access organisational data, emails, files, meetings and Teams. Personal or free versions of Copilot are not suitable for this course.
Participants unsure of their licence status should check with their IT team before attending.
Practical scenarios covered
Throughout the day, participants apply Copilot to real professional challenges drawn from their own work context. Scenarios are adapted by the facilitator to the professional setting of the cohort and include:
- Mapping AI opportunities and risks in their current role using the Augment –Automate– Avoid framework
- Drafting a high-stakes professional communication using the Five-Layer Structured Brief
- Running a multi-turn Copilot conversation using the Four Conversational Moves to refine a complex output
- Designing a Human-AI Collaboration Canvas for a workflow they own, complete with human anchor points and a stress-tested first move
- Using Copilot as a thought partner to challenge a decision or proposal, with structured push-back and interrogation prompts
- Configuring a declarative agent for a recurring task in their role, using the Five-Layer instruction framework
Each activity focuses on producing a tangible, personalised output that participants can use the next working day
The five take-home artefacts
Built during the day. Used beyond it.
Every participant leaves with five completed artefacts built during the day from their own professional context:
- Prompt Library: a cumulative, personalised collection of tested prompts built across all seven modules
- Human-AI Collaboration Canvas: a documented, peer-reviewed workflow design for a task the participant owns
- Human-in-the-Loop Decision Framework: a personal governance lens for every AI interaction
- Configured Declarative Agent: a functional M365 Copilot agent ready to deploy in their organisation.
- AI Practice Plan: a 30-day and 60-day personal and team commitment plan for sustained AI adoption
This course does not have an exam.
On completion of this course, you will be awarded with a PM-Partners digital badge. These are widely accepted by leading organisations as recognition of specialist training and often shared on social media.
On the last day of training, you will be provided with a Digital Credential via the Credly Acclaim platform. This badge can be added directly to your LinkedIn profile and/or shared to your newsfeed, or other professional profile, to share your achievement with your network.
WHERE IS THE TRAINING VENUE LOCATED?
Sydney courses are held at 45 Clarence Street, Sydney.
Melbourne courses are held at 34 Queen Street, Melbourne.
Brisbane courses are held at 215 Adelaide Street, Brisbane.
I REQUIRE AN INVOICE BEFORE PAYMENT IS PROCESSED – CAN I STILL BOOK THIS COURSE ONLINE?
Yes. Simply select ‘invoice’ from the payment options during the checkout process and one of our consultants will be in contact to organise payment.
IS THIS A CERTIFIED COURSE?
No. There are no certifications or exams undertaken in this course. However, you do receive a Completion Certificate from PM-Partners group. Participants will also receive a digital badge.
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- Invoice: An invoice will be sent to you after you complete the booking. Payment is required 14 days before the course start date. If you're buying within 14 days, you need to arrange payment ASAP with a minimum of 72 hours before course start date.
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