Advanced Facilitator: Conflict & Collaboration

Develop advanced facilitation skills to navigate conflict and foster collaboration within SAFe® implementations


Prices exclude GST

SAFe® Micro-credential

Advanced Facilitator: Conflict & Collaboration Overview

Conflict is a necessary part of innovation. But navigating conflict can be difficult when emotions are high. There is a critical need to equip enterprises and teams with actionable techniques they can use in the moment to foster psychological safety and resolve issues quickly. Providing them with proven strategies can help them manage conflict more effectively and promote collaborative decision-making so the needs of the business and customers are met.

Advanced Facilitator: Conflict & Collaboration equips enterprises and teams with essential skills for working together in a dynamic Agile environment collaboratively so that innovation can thrive. Participants will master tangible, Agile-specific techniques in less than half a day by attending a live session with industry experts and peers. They’ll work through practical exercises and real-world scenarios to deepen their understanding of core concepts so they can confidently apply what they learn.

Who Should Attend?

The following individuals will benefit from this course:

  • SPCs (SAFe Practice Consultants)
  • RTEs (Release Train Engineers)
  • Scrum Masters / Team Coaches
  • Product Owners
  • Or anyone wanting to build better conflict management skills in the workplace
  • Hear expert guidance live and engage with concepts through hands-on, interactive exercises to improve mastery of new skills
  • Earn a recognised SAFe® micro-credential badge and show proven competency
  • Improve your conflict resolution skills and learn to facilitate collaborative problem-solving and decision-making
  • Learn valuable skills to grow your impact in an Agile organisation

As part of PM-Partners’ new integrated learning solution, this course offers you the option to attend our bespoke classroom in person or virtually by dialling in from a remote location. Trainers are skilled at both delivery methods and use the latest in virtual technology to simultaneously provide participants with the same interactive, multi-faceted and challenging learning experience.

For group bookings, courses can be conducted onsite at your premises, at our training centre, or virtually.

Virtual training: Learn more about our virtual delivery.

PM-Partners is a Scaled Agile Gold Partner.

Attendees are tested on key topics and learning objectives.


Earn a SAFe Micro-credential achievement upon completion.


Participants who have been awarded the Project Management Professional (PMP)® credential by the Project Management Institute (PMI)® are eligible to earn 4 PDUs for their participation in this course (4 Power Skills).

Participants holding any of the Project Management accreditations (CPPP/CPPM/CPPD) are eligible to earn 8 CPDs for this short course.


Sydney courses are held at 45 Clarence Street, Sydney.
Melbourne courses are held at 123 Queen Street, Melbourne.
Brisbane courses are held at 215 Adelaide Street, Brisbane.


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    Prices exclude GST
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Course Information

Duration: 4 hours

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