Change Management
Foundation and Practitioner
DURATION
FOUNDATION
3 days (weekday, virtual)
2 days (weekend)
PRACTITIONER
2 days
PRICE (EXCL. GST)
FOUNDATION
$2,595
PRACTITIONER
$1,995
PACKAGE
$2,995 was $3,395
LOCATIONS/DELIVERY METHOD
Brisbane
Melbourne
Sydney
Virtual
EXAM
Weekday - Exam taken on the last day of your course
Weekends - Online proctored exam taken after the course. You have 6 months to schedule and sit your exam online.
Change Management Overview
One of the challenges facing organisations today is how to modify the business through regular change initiatives, with minimum disruption and maximum gain. Research suggests that 70% of projects fail to secure their anticipated benefits because organisations install new systems, processes or practices, but fail to implement the change fully – people are not sufficiently equipped for or committed to, the new ways of working to sustain them. This demonstrates an obvious need for professionals to supplement traditional project and business management skills with skills in change leadership.
FOUNDATION
Key objectives are to:
- Explain the current context of change and how this is evolving.
- Understand major drivers of change and the organisational context of a change including the effects of organisational culture.
- Describe different approaches to planning and delivering change, including the value of collaborative ‘co-design’ approaches.
- Assess the impact of change and identify ways to support people through change, developing strategies to overcome resistance and build motivation for change.
- Support people who are in key change roles and help them build an effective change team.
- Explain how understanding of human dynamics and organisational context is changing the way we approach change.
- Analyse stakeholders and power dynamics to develop appropriate engagement strategies and develop effective communication and engagement plans for change.
- Identify different types of measurements that can be used to track the effectiveness of change management activities and apply change analytics for change management
- Prepare for the Foundation exam.
PRACTITIONER
In addition to the application of Foundation learning, Key objectives are to:
- Apply key principles to define what needs to be learned by those involved in a change initiative.
- Understand how to provide effective and developmental feedback to support others through change.
- Apply coaching principles when supporting change leaders at every level.
- Demonstrate how to recognise and deal with different sources of conflict during change.
- Consider effective ways to facilitate groups to enable collaboration and co-design of change..
- Understand ways to sustain change by identifying organisational levers, adoption approaches and reinforcing systems to help embed change in an organisation.
- Prepare for the Practitioner exam
KEY TOPICS
Foundation
The Foundation course provides a working knowledge of the key principles of Change Management and addresses:
- Organisational context
- Organisational approach
- People and change
- Change leadership and teams
- Stakeholder engagement
- Communication
- Work of the Change Manager
Practitioner
The Practitioner course looks at applying all areas of the Foundation course and includes:
- Sustaining change
- Learning for change
- Coaching for change
- Handling conflict in change
- Facilitation for co-design
- Practitioner exam guidance
- Practice Practitioner exam questions
As part of PM-Partners’ new integrated learning solution, this course offers students the option to attend our bespoke classroom in person or virtually by dialling in from a remote location. Trainers are skilled at both delivery methods and use the latest in virtual technology to simultaneously provide participants with the same interactive, multi-faceted and challenging learning experience. Whichever delivery mode learners choose, comprehension and recall techniques will be used to provide them with a solid understanding of Change Management.
For group bookings, courses can be customised to suit your requirements and conducted onsite at your premises, at our training centre, or virtually.
Virtual training: Learn more about our virtual delivery.
Weekend courses: These are conducted over two full weekends.
Materials: A comprehensive participant workbook is provided for Foundation. The Change Management Study Guide will be provided at Practitioner level.
FOUNDATION
The purpose of the Foundation certification is to confirm that a participant has sufficient knowledge and understanding of change management to work as an informed member of a team working on an organisational change initiative.
The Foundation course includes the Change Management Foundation Examination which consists of:
- 50 multiple choice questions
- 25 marks required to pass (out of 50 available) - 50%
- 40 minutes duration
- Closed book
Weekday (in-class/virtual) courses
Exam taken on the afternoon of day 3 of the Foundation course.
Weekend (virtual) courses
Online proctored exam taken after the course. You have 6 months to schedule and sit your exam online.
PRACTITIONER
The Practitioner course includes the Change Management Practitioner Exam which consists of:
- Objective testing based on a case study scenario
- 5 sections of 16 marks each
- 40 marks required to pass (out of 80 available) – 50%
- 2.5 hours duration
- Restricted open book - The APMG Change Management Study Guide
Weekday courses (in-class/virtual) courses
The exam is taken on the afternoon of day 2 of the Practitioner course, and papers are sent away for scoring.
Weekend (virtual) courses
Online proctored exam taken after the course. You have 6 months to schedule and sit your exam online.
The Change Management qualification is valid for 5 years. Practitioners should re-register within 3-5 years of their original certification in order to demonstrate their commitment to professional development.
APMG International administers the Change Management examination scheme.
DEVELOPMENT UNITS
Participants who have been awarded the Project Management Professional (PMP)® credential by the Project Management Institute (PMI)® are eligible to earn PDUs for their participation in this course as follows:
Foundation
- Weekday/Virtual (3 days): 21 PDUs (7 Ways of Working, 6 Business Acumen and 8 Power Skills)
- Weekend (2 days): 18 PDUs (6 Ways of Working, 5 Business Acumen and 7 Power Skills)
Practitioner
- All courses (2 days) 14 PDUs (4 Ways of Working, 3 Business Acumen and 7 Power Skills)
Participants holding any of the Project Management accreditations (CPPP / CPPM / CPPD) are eligible to earn CPDs as follows
Foundation: 20 CPDs
Practitioner: 20 CPDs
PMI and Project Management Professional (PMP) are registered marks of the Project Management Institute, Inc.
FOUNDATION
To gain the most benefit from participating in this course, the following experience is recommended:
- Previous or current experience of working on change initiatives, or planning to do so in the near future
- Previous experience in a change environment
PRACTITIONER
To be eligible to sit the Change Management Practitioner examination, participants must have obtained a pass in the Change Management Foundation exam (25 or more out of 50).
WHERE IS THE TRAINING VENUE LOCATED?
Sydney courses are held at 45 Clarence Street, Sydney.
Melbourne courses are held at 34 Queen Street, Melbourne.
Brisbane courses are held at 215 Adelaide Street, Brisbane.
I REQUIRE AN INVOICE BEFORE PAYMENT IS PROCESSED – CAN I STILL BOOK THIS COURSE ONLINE?
Yes. Simply select ‘invoice’ from the payment options during the checkout process and one of our consultants will be in contact to organise payment.
IS THIS A CERTIFIED COURSE?
Yes. The Foundation and Practitioner exams are undertaken on the final day of each course. Upon passing the exams you will be certified.
IS THE EXAM FEE INCLUDED?
Yes. The exam fee is included in the course cost.
Note: You must have completed and passed the Foundation exam as a prerequisite to sitting the Practitioner exam.
CAN I BUY THESE COURSES AS A PACKAGE?
Yes. Change Management Foundation and Change Management Practitioner can be purchased together as a package at a discounted rate.
Our website offers three payment options for training courses. When you select "BOOK NOW" you will be taken to the checkout. Step two: "Billing Details" is where you can select from the three payment options:
- Credit Card Payments: PM-Partners uses Stripe payment gateway to process Visa, Mastercard, Amex, as well as Apple Pay and Google Pay transactions. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry so you can be confident that your card details are protected for online purchases.
- Bank Transfer: We cannot guarantee your registration(s) until your payment is cleared (bank transfers take 3 days to process). Instructions for payment by bank transfer will be provided at the end of the order process.
- Invoice: An invoice will be sent to you after you complete the booking. Payment is required 14 days before the course start date. If you're buying within 14 days, you need to arrange payment ASAP with a minimum of 72 hours before course start date.
TULI SHAH
Who should attend?
This course is designed for individuals involved in change initiatives who require a working knowledge of the key principles of change management, who need to know the terminology used and some of the theory behind the practice, including:
- Change managers and aspiring change managers.
- Key staff involved in the design, development and delivery of change programmes.
- Change leaders (e.g. Sponsors).
- Change agents (e.g. Business Change Managers).
- Change implementers (e.g. programme and project managers).
- Change support (e.g. PMO) and operational line management.
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