The gap between deploying AI and actually using it is wider than most leadership teams think.
Ninety-two per cent of organisations are experimenting with the technology, but only 25 per cent are turning that into measurable business value, according to the ROAI Institute. The difference is increasingly not about tools.
Many leadership teams believe they are already advanced in artificial intelligence. In reality, most remain in early stages of maturity, where copilots, chatbots and analytics tools are deployed in isolation rather than embedded into core workflows and decision-making.
